The Customs Department of Aruba would like to inform that their offices will be closed on Monday, the 30th of December 2024, from 2.00 pm, with regards to an internal meeting.
The Customs kindly asks its clients to take note of this shared information and wishes the community of Aruba a Joyous Holiday Season.
Christmas season has arrived. The Customs Department of Aruba would like to inform the community of their office hours for the Holidays:
The Customs Department kindly requests all of its clients to take note of this shared information to avoid any inconvenience and wishes the community of Aruba a Joyous Holiday Season.
The Customs of Aruba, in compliance with the Electoral Ordinance (Article 40), announces its office hours with regards to the general election taking place on Friday, December 6 2024 :
For any services required from Customs on Friday, customers are advised to submit requests before Thursday, December 5. The Customs Department will make every effort to assist as many clients as possible based on a “first-come, first-serve”.
All services for customers and the general public will resume on Monday, December 9, starting at 7:30 AM.
We thank all of our clients and partners for their understanding and cooperation.
The Customs of Aruba would like to inform that their main office, currently located at L.G. Smith Boulevard 134, will be relocating to a new location at Bushiri 25 D (next to the former Pricehacker building) from Friday, October 25th to Friday, November 1st, 2024.
This means that from Friday, October 25th, starting at 12:00 PM, until Friday, November 1st, 2024, the main office will be closed/non-operational.
Regarding Asycuda services, please take note of the following:
All other services at the new main office of Customs will resume on Monday, November 4th, 2024.
We kindly as our clients as well as the general public to take note of this shared information. We are grateful for your understanding and cooperation as we continue to provide quality service to the general public of Aruba.
The Customs of Aruba continues to modernize and digitize its processes and services for the general public. As part of this effort, we would like to inform that starting on Monday, September 30th, 2024, all requests for permits to organize car shows will be handled digitally through our website.
Car dealers can simply visit our website https://www.douane.aw/vergunningsprocedure-carshow/ and submit a request by filling out the application form and the excel sheet.
To obtain a permit for the organization of a car show, please take note of the following:
The Customs Department asks all car dealers to take note of this shared information.
Saturday, the 6th of July 2024 took place a certificate ceremony for a group of individuals that successfully finalized the Declarant Course of the Aruba Customs. This was the seventh course that was organized by Customs and ATIA for brokers and importers.
In the presence of the Customs Director, Mr. Roderick Croes, the director of ATIA, Mr. Herrick Henriquez, head of the course, Mr. Marcelito Pablo, secretary of the course, Mrs. Kathleen Faro and lecturers, the certificates were awarded to these individuals that started the course in February. From this group, Mr. Henry Cen from the company Far East Logistics & Transport was the best graduate. At second place there was Mrs. Jean-Marie Vos from Ashley Broker and third was Mr. Bryan Werleman from Setar N.V.
The Customs of Aruba and ATIA congratulates and wishes them all the best in their career.
We would like to inform that our offices will be closed on Thursday, the 25th of January and Friday, the 26th 2024 in lue of Betico Day and work time reduction (ATV) day.
All services for clients and the general public will resume on Monday, the 29th of January from 7.30 am.
We kindly ask for understanding and cooperation from our clients to make their declarations timely and correctly in order for Customs to comply and prevent delay in the release of cargo.
Christmas season has arrived. We would like the community of Aruba to take into account our office hours:
The Customs kindly reminds all clients to take this announcement into account to prevent any inconveniences and wishes the community of Aruba Happy Holidays.
For more information, please visit our Facebook page gives a call or send us an email.
Last Tuesday, August 15, 2023, took place the opening of the Declarant Course. The Customs Department of Aruba, in cooperation and teamwork with the Aruba Trade & Industry Association (ATIA), provides this course to 32 participants who daily duties consist of performing customs declaration procedures for goods that are imported to, and exported from Aruba.
In the presence of the Minister of Finance and Culture, Mrs. Xiomara Maduro, the Acting Director of the Customs Department of Aruba, Mrs. Corinne Cabenda, the Director of ATIA, Mr. Herrick Henriquez, and Head of the Declarant Course, Mr. Marcelito Pablo and the lecturers, welcomed the participants and gave a general explanation of the course content. This is the sixth course to be organized. The objective is to enable Brokers and importers to perform the task of declaration, as well as the fulfillment of all Customs formalities, more effectively and efficiently. In turn, this greatly facilitates trade. This course has many benefits as brokers and importers gain more knowledge of the legislative side of Customs such as the National Ordinance regarding Import, Export, and Transit (LV IUD), more knowledge of the import duty tariff book, customs valuation, the Asycuda system, and other customs procedures.
The Customs Departament of Aruba and ATIA wish the participants all the best.
A few months ago, the concept of BBO at the border was announced and the intention to implement it. The Customs Department immediately began investigations to make adjustments and thus simplify our tariffs on import. Together with the Tax Department (DIMP), we held several information sessions to keep all traders, Customs Brokers and importers informed and received feedback to make the necessary adjustments. On July 6, 2023, the law of the BBO at the border was approved in the Parliament of Aruba and will come into force on August 1, 2023. Customs will charge 4% of the BBO/BAVP and 3% of the BAZV at the border which will be calculated from the customs value.
With this implementation, the Customs want to inform Customs Brokers and declaring importers of the following:
• Importers who resell their products are entitled to deduct the amount of BBO they paid on importation in their BBO declaration to the Tax Department.
• To avoid inconvenience, we recommend checking the personal number with the client before making a declaration, considering that some clients use more than one personal number.
• Customs Brokers and importers who declare must fill in the correct personal number (of their customer) before paying their duties to Customs.
• If the Customs Broker and the declarant importer fill in a wrong personal number and detects this after paying the declaration, either before or after the cargo has been delivered, steps should be taken to request a refund. In order to apply for a refund, an IZM must be requested to make a new declaration before submitting the refund request.
• It is also crucial that the customs value is correctly calculated in each declaration.
Please take note the information shared. For further information or questions, please contact the Customs Department.
