Handling procedures

RED PHYSICAL / ROOD FYSIEK

In this case your container has been selected RED. You need to take with you the completed form by Customs and the release form to the container terminal to pick up your container.  Your container will be sealed by Customs at the container terminal. The seal will be noted on the application form by Customs. The Customs officer at the gate will keep the release form for his administration.

Please note! This procedure also applies for transport to a private warehouse.

RED SCAN / ROOD SCAN

If the ‘procedure’ box on the application form indicates RED / SCAN by our coordinator then you need to pick up the container at the container terminal and proceed to the container scan.

You need to hand out the form filled in by the CUSTOMS and the release order documents to the scan operator.

There are two possibilities:

• Scan operator released the container FREE -> continue with the ‘GREEN’ procedure. The scan officer keeps the form and you give the release order to the Customs officer at the gate.
• Scan operator does NOT release the container -> continue with the ‘RED PHYSICAL’ procedure. You provide the form and release order to the customs officer at the gate. You will receive the form back with the mention of the sealing number, the customs officer at the gate will keep the release order for his registration.

Pay attention!

If the scan does not work then your container will be treated as RED container.

GREEN

If your container is green, you should only bring your release form to the terminal to pick up your container. At the gate you will need to hand over the release form to the Customs officer at the gate and you can proceed with your container without further control.

Your container has been released.